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Summary – Observation, analysis, and problem solving are second nature. Anticipating needs, simplifying concepts, and implementing solutions is what I do. I see things top down and bottom up. I’ve worked on both sides of the screen.

Skills – Articulate 360 *Portfolio, Adobe Creative Cloud (Photoshop and Premiere), Google / Microsoft Office Applications, Project Management, Instructional Design, E-Learning

Experience

Advanced Technical Support Analyst: AT&T Labs – Middletown, NJ (Current Position)

A team leader of up to six contractors while coordinating with management about daily objectives, and long term goals.
Work with multiple databases to review the project status of servers and networking equipment.
Work with spreadsheets to document equipment and power consumption.
Populate racks with networking and server devices.

Technology Coordinator: Monmouth Beach School – Monmouth Beach, NJ

Configured secure wireless networks and VLANs to support deployment of Chromebook devices for instructional and standardized testing use.
Implemented secure VPN access for cloud-based Business Office Systems 3000, enabling remote access for administrative teams.
Managed operating system updates and maintenance for networking equipment to ensure security and optimal performance.

Led the planning and successful implementation of a new enterprise phone system (Shoretel PBX), replacing legacy infrastructure while minimizing disruption to end users.
Coordinated the seamless transition of critical information systems to a new internet service provider with zero downtime.
Oversaw the technical implementation and execution of a high-stakes PARCC testing pilot program, including server configuration, real-time monitoring, and troubleshooting to ensure successful delivery.
Managed multiple external vendors and coordinated cross-functional projects to deliver technology initiatives on time and within budget.

Collaborated with local law enforcement to establish secure access to school surveillance systems.
Coordinated and supported the Realtime student information system, ensuring accurate data management and user adoption.
Provided daily technical support and troubleshooting for educator and administrative information systems, ensuring high system availability and user productivity.

Developed and updated the organization’s three-year technology strategic plan to align with evolving instructional and operational needs.
Identified and implemented cost-saving measures by transitioning to third-party printer ink and projector bulbs, achieving significant budget reductions without compromising quality.

Administered user accounts and permissions within Active Directory and Chrome, supporting secure access for faculty, staff, and students.
Managed enterprise antivirus and firewall systems to maintain security compliance across the organization.

Teacher: Middletown High School North – Middletown, NJ – Collier Youth Services Middle and High School – Wickatunk, NJ

Delivered high-impact instructional programs that drove significant enrollment growth by transforming outdated curricula into engaging, technology-rich learning experiences using gamification, cloud-based tools, and electronics.
Applied ADDIE and SAM models to create learner-centered lesson plans and digital content, replacing low-engagement text-based materials with practical, multi-sensory, and interactive solutions.
Championed inclusive instructional design for diverse learners, including high percentages of special education and neurodiverse students (Autism, Down syndrome, Cerebral Palsy), consistently achieving strong outcomes in specialized, and mainstream environments.

Fostered learner independence, critical thinking, and intrinsic motivation through innovative strategies, individualized support, and real-time application of behavior management techniques (including ABA principles).
Developed and facilitated multidisciplinary learning experiences with ongoing assessment, progress tracking, and personalized coaching to help learners achieve performance, behavioral, and developmental goals.

Education

Master of Science: Early Childhood & Special Education The College of New Rochelle – New Rochelle, NY
Bachelor of Arts: General Studies SUNY Purchase – Purchase, NY
Associate of Applied Sciences: Computer Networking SUNY Westchester Community College – Westchester, NY

Certifications

Certified Associate Project Manager (CAPM) – PMI
Cisco Certified Network Associate (CCNA) – Cisco Systems
Client Server Programming – Skidmore College Computer Career Institute
Teacher Certifications – Technology K-12, Special Ed K-12, K-6, P-3

David M. Xavier